IT Support Engineer
Overview
Joe & Dough was founded in 2009 with the dream to make good specialty coffee and handcrafted bakes accessible to everyone. We don't do a whole lot, but what we do, we do it right with a great deal of care, sincerity and pride.
From sourcing the best Arabica beans that we grind on demand to insisting on baking our own breads and choosing only the finest ingredients, we serve coffee and food that we are genuinely proud of. There is no secret ingredient for great taste, just good, honest food made by people who care.
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From sourcing the best Arabica beans that we grind on demand to insisting on baking our own breads and choosing only the finest ingredients, we serve coffee and food that we are genuinely proud of. There is no secret ingredient for great taste, just good, honest food made by people who care.
Job Description
- Provide IT support for Sg office at central (about 10 headcount)
- Experience on collaboration tech like Video conferencing /MS teams
- Experience with office networking /Wifi/Internet etc
- Posses knowledge of office IT equipment’s like laptops/printers etc
- Candidate wiill be an individual worker to support senior management, able to onsite when required.
Responsibilities
- Document existing workflow, volume of tickets by department & location and propose improved workflow(s).
- Ensure a positive customer experience
- Serve as a first point of contact for customers seeking technical assistance, document issues and resolutions for future reference
